Tag: process institutionalization framework
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How Can You Determine Whether The Company Is Managed By Systems Or By Individuals?
Operational stability seems to depend heavily on certain people. How can I assess whether we have institutionalized processes or person-based control? When operational stability depends on a few “indispensable” people, the company is being managed through person-based control rather than institutionalized systems. This is not only a productivity issue. It is a resilience issue that…